AI Mention Triage Documentation

AI Mention Triage

AI-powered @mention triage for Jira, Confluence, and Jira Service Management

Everything you need to install, configure, and use AI Mention Triage across Jira, Confluence, and Jira Service Management.

• Getting Started — Install the app and connect your products
• How Classification Works — What Action, Urgency, and Impact mean
• Admin Configuration — Control which projects and spaces are monitored
• User Settings — Personalize your inbox
• Data & Storage — Where your data lives and how long it’s kept
• Licensing — How licensing works across products
• Troubleshooting — Common problems and solutions
• Support — Get help