Krina Documentation

Krina

Mentions and Follow-ups for Jira, Confluence, and Jira Service Management

Everything you need to install, configure, and use Krina across Jira, Confluence, and Jira Service Management.

• Getting Started — Install the app and connect your products
• How Classification Works — What Action, Urgency, and Impact mean
• Follow-ups — Mark items for follow-up and track them with a due date
• Get the Most Out of Krina — How to phrase @mentions for more accurate classification
• AI-Glance Summaries — Quick 3–5 word AI summaries of every mention
• Formatting & Rich Text — How code blocks, bold text, and formatting improve classification
• Understanding Urgency & Escalation — Why urgency badges change automatically over time
• Visual Status Tracking — Reading deadline countdowns and urgency escalation indicators
• Issue & Page Panels — View mentions and track items directly in Jira and Confluence
• Searching, Filtering & Muting — Search, sort, filter, group, and mute items in your inbox
• Admin Configuration — Control which projects and spaces are monitored
• User Settings — Personalize your inbox
• Data & Storage — Where your data lives and how long it’s kept
• Licensing — How licensing works across products
• Billing — Manage your subscription through the Atlassian Marketplace
• Troubleshooting — Common problems and solutions
• Support — Get help